Your Laptop Repair Guarantee
- Laptop Clinic gives a standard 90 day warranty on all
work and parts. Should your laptop have to be returned to
us, because we have not rectified the original fault, then
we will repair it under our warranty programme providing the
fault is related to or the direct result of our original
repair. We will cover the cost of collection if the fault
reoccurs within 28 days of you receiving the repaired laptop
back from us. We will repair it, and then deliver it back at
no cost to yourself. Please call our support line on 0560
204 5006 to arrange a warranty repair. If the fault reoccurs
after 28 days we simply request that you arrange for the
laptop to be shipped back to us with your own courier.
- We guarantee that our laptop repairers will make clear what costs you can
expect to incur and when, before you are committed to them.
We do not trade in hidden costs or nasty surprises!
- We guarantee you that we will deal with your repair openly
and honestly at all times - we prefer to set your expectations
realistically in the first place.
- We guarantee that in the event that an unexpected
delay is experienced, we will endeavour to contact you to
let you know about it. We do not expect you to chase us.
- We guarantee you that we will behave honestly and ethically
at all times in all of our dealings with you.
- We guarantee that if you feel that our service has been
less than excellent, a Director of our Company will personally
listen to you and address any issue that you raise within
48 hours of you raising it. We do not use call centres with
inexperienced and un-caring staff fielding your calls.
Our terms and conditions of business are available to you
to inspect by clicking here.
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